FREQUENTLY ASKED QUESTIONS
QUICK ANSWERS
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TURNAROUND TIME
Banners and signage typically ships within 15 to 20 business days upon approval of artwork. Apparel production timelines vary based on quantity and customization. Rush options are available for event deadlines.
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PAYMENT METHODS
We accept all major credit cards. For corporate or special requests, simply share your details and we’ll send a personalized quote and invoice.
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SHIPPING
For T-Shirts, we offer FREE Shipping within United States if you order 100 T-Shirts or more. Nationwide delivery available for events and businesses.
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CUSTOMIZATION
Full custom printing on banners, signage, tablecloths, performance apparel, and classic cotton tees, with design consultation available. Full-color printing is included on all banners, signage, and tablecloths. For Performance Tech Shirts and Cotton Tees, we select the best printing method, whether DTF or screen printing, based on your design and fabric requirements. Before production begins, we'll provide a digital e-proof for your review and approval.
COMMONLY ASKED QUESTIONS
HOW DO I PLACE AN ORDER?
Simply visit our quote form or contact our team directly. We'll work with you to understand your needs — apparel, banners, custom designs, sizing, quantity, and placement. Submit your artwork, confirm design and specs, and we'll send you a quote. Once approved, we move to production.
WHAT'S THE MINIMUM ORDER QUANTITY?
For banners and signage: No minimum — single banner orders are welcome.
For apparel: Minimum 12 pieces per design. Volume discounts apply for larger team or corporate orders.
WHAT MATERIALS DO YOU USE FOR BANNERS?
Our banners are printed on durable, weather-resistant vinyl designed for outdoor and indoor use. We also offer retractable displays, step-and-repeat backdrops, feather flags, and yard signs depending on your event or business needs.
ARE YOUR BANNERS SUITABLE FOR OUTDOOR USE?
Yes. Our vinyl banners are fade-resistant and built to withstand sun, wind, and light rain. For extended outdoor use, we recommend reinforced edges and grommets.
WHAT TYPES OF APPAREL DO YOU OFFER?
We offer moisture wicking rapid dry performance shirts for pickleball, tennis, and training programs, as well as classic cotton tees for corporate events, fundraisers, camps, and promotional use. Hoodies and sweatshirts are also available for team and event wear.
DO YOU OFFER DESIGN SERVICES?
Yes! We offer free design consultation and mockups. If you need custom artwork created, we can connect you with our design team. There's a design fee, but it's well worth it to get your vision exactly right.
CAN I ORDER DIFFERENT SIZES IN ONE ORDER?
Absolutely! Team uniforms come in different sizes. Just specify the quantity per size (e.g., 5 Small, 8 Medium, 6 Large). We'll organize and pack them accordingly.
HOW DO I SUBMIT MY ARTWORK?
Upload files through our order portal or email them directly. We accept PDF, AI, EPS, PNG, JPG (high-res only). Include a placement diagram or mockup showing exactly where you want the print. High-resolution files (300 DPI) ensure crisp results.
HOW DO I MAKE SURE MY PRINT IS PLACED CORRECTLY?
We provide print placement guides and digital proofs before production. You’ll review and approve the final layout before anything goes to print, ensuring accurate sizing, positioning, and design.
Didn't find the answer you're looking for? No problem! Contact our team directly at [email] or use the contact form below. We're happy to answer any questions about your order, design, sizing, or anything else.
READY TO ORDER?
Have all the info you need? Let’s get your custom banners, signage, or event apparel started.